Business Help

Find technical and operational support for your axexo Point. Check platform status, payment processing hours, and download free promotional materials.

Platform Status

Operando con normalidad
Latest updates:
No recent updates.

Payment Processing Hours

  • Monday–Friday: 9:00 AM – 6:30 PM
  • Saturday: 10:00 AM – 2:00 PM

Payments & Accounts

Everything you need to make and process deposits into your axexo business account, and solve everyday requirements. 

  • How to use your unique CLABE
  • Accreditation times and minimums
  • Step-by-step instructions by bank and type of operation (In-person at the bank, transfer, SPEI, Practicaja and app)

We also indicate to you:

  • What to do if you made a deposit with incorrect data.
  • How to report movement from your Point Of Sale.

Payments & Accounts

Products and Services

Discover everything you can offer from your point of sale with axexo:

  • Money-to-digital conversion
  • Top-ups, bill payments, digital gift cards, entertainment, transportation, and much more
  • All from a single platform that helps you grow and build customer loyalty

See all available products and services