Your deposits are processed automatically with no manual reporting needed, 7 days a week. Simply transfer to your unique axexo CLABE number (if you don't have one yet, you can request it from your account).
Request clarification
If a deposit is not submitted correctly, the payment will be rejected. To resolve an incorrect deposit, contact our customer service via CHAT.
There is no need to report your payment more than once. Remember to check your deposit status directly from your device. If you're unsure how, click here.
To have your deposit processed within 15 minutes to 1 hour, you must make your deposit and report it correctly. See the instructions below based on your bank and deposit method:
En esta sección encontrarás fichas técnicas por proveedor con todo lo necesario para capturar correctamente un pago de servicios desde tu punto de venta.
Ver fichas técnicasPines electrónicos incluye tarjetas de regalo, membresías, códigos, cupones y boletos. Cada ficha muestra: Tipo de producto, Montos, Cuándo canjear el PIN, Vigencia después del canje, Dónde se canjea (liga/app/taquilla), Términos y condiciones e Instrucciones de canje.